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Housekeeping- Supervisor Print |
Employer: Grand Falls Casino and Golf Resort
Location: Larchwood, IA 51241
Employment Type: Full Time
DESCRIPTION

The Assistant Executive Housekeeper works with the Executive Housekeeper in the upkeep, cleanliness and productivity of the hotel cleaning staff.   Must have a proven record of commitment and professionalism in meeting the challenges and pressures of a luxury hotel.  Possess an effective management style - problem solver; self starter; delegate responsibly, professional image, effective communicator, positive motivator and constant desire to improve self & operation. The Assistant Executive Housekeeper will be responsible for assisting with scheduling, payroll and inventory when the Executive Housekeeper is unable to do so. Others duties as assigned.

REQUIREMENTS
•Provide exceptional guest service to all customers.
•Assist the Executive Housekeeper in managing all housekeeping staff including hiring, scheduling, training and discipline of employees
•Implement housekeeping programs, policies and identify /implement new techniques in improving standards.
•Plans and assigns daily work assignments, checking on employee performance & work schedules, completing daily reports and spot checking entire facility.
•Personally check rooms, informing management & maintenance of any improvements needed.
•Be ready for unannounced inspections by members of the corporate staff, health inspector or AAA. These inspections will be critical and all problems are to be corrected immediately.
•Responsible for maintaining, receiving and control of inventory.
•Maintain above average guest satisfaction score
•Recognize the resort is a 24/hour 365 day a year operation and the responsibility of being in charges of the operation & employees regardless of the hour of day or day of week. Minimum of 45 hours per week required.

Contact Information

Grand Falls Casino and Golf Resort
Keri Hubers
gfap@grandfallsresort.com
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
Phone: 712.777.7777, ext. 3650

Other Information

Category(s): Hospitality
Industry: Hotel / Resort
Experience Req.: No
Degree Req.: No
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