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Customer Service Representative-FT and PT Print |
Employer: Express Employment Professionals
Location: Sioux Falls, SD 57104
Employment Type: Full Time
DESCRIPTION

This position is responsible for providing world-class customer service, resolving customer inquiries and providing necessary information.



  1. Receive initial calls, either taking all pertinent information to process client needs or assist prospective clients by explaining in detail the product offering

  2. Document conversations accurately and completely

  3. Properly transfer callers to content experts as needed

  4. Maintain a good relationship with current and prospective customers

  5. Other duties as assigned.


POSITIONS PROVIDE:



  1. Schedule: Flexible schedule between 6 AM to 9 PM, M-F; 1 late night a week and 4 weekends a year

  2. Compensation: From $13 hr.

  3. Benefits: Yes 

REQUIREMENTS
1. EXPERIENCE: 1-2 years prior customer service experience required, i.e. call center CSR, retail sales, food service; Prior auto or insurance industry experience desired.
2. EDUCATION: High School diploma or GED required, college or trade school preferred
3. SKILLS: Analytical, problem solving, organization and effective written and verbal communication skills
4. ATTRIBUTES: Self-sufficient and attention to detail
5. PHYSICAL REQUIREMENTS: Ability to meet physical demands of office position
6. TESTS: Skills, background and drug (at time of interview)

TO APPLY, follow the “Apply Now” link. Alternatively, go to www.expresspros.com/siouxfallssd/ or visit us at 434 S Kiwanis Ave, Suite 2 from 8 AM to 5 PM, Monday to Friday. For more information, call (605) 335-2710.

Contact Information

Express Employment Professionals

siouxfallssd@expresspros.com
434 S Kiwanis Ave, Suite 2
Sioux Falls, SD 57104
Phone: 605-335-2710 or

Other Information

Category(s): Customer Service
Industry: Professional Services
Experience Req.: Yes
Degree Req.: No
Apply Now
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