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Technical Writer Print |
Employer: MetaBank
Location: Sioux Falls, SD 57108
Employment Type: Full Time

The Technical Writer drives the creation of a documentation methodology and framework and maintains proper consistency and efficiency. This role prepares and/or maintains documentation pertaining to programming, systems operation and infrastructure, and user documentation. This position will also be responsible for drafting and maintaining policy and procedure documents.

Essential Job Functions:
 Write, publish, and maintain high-quality technical, user, and procedure documents.
 Perform documentation reviews and document recommended changes.
 Identify and report on any documentation that requires updating.
 Follow defined document review procedures to meet compliance standards.
 Work closely with engineering and product management teams as part of the software development process.
 Serve as a reference and maintain standards on technical documentation projects.
 Assist with creation of documents and artifacts for projects.
 Possess knowledge of content management systems and technical writing best practices.
 Understand and interpret information technology terminology.
 Interview technical and business people to capture procedural flow and processes.
 Perform other duties as assigned.

Job Qualifications:
 Bachelor’s degree in English for Information Systems, Journalism, or Technical Writing, or equivalent combination of education and experience required.
 3+ years of technical writing experience desired.
 Understand concepts of information technology, software development and data management.

MetaBank is an Equal Opportunity Employer/Disabled/Veterans


Contact Information

5501 S Broadband Lane
Sioux Falls, SD 57108

Other Information

Category(s): Banking
Industry: Banking / Financial Services
Experience Req.: No
Degree Req.: No
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About this Employer
Sioux Falls, SD

MetaBank is a federally chartered savings bank, but we are more than a traditional bank; we are an innovative payments provider. MetaBank and its division, Meta Payment Systems, enables partners to grow their businesses and build more profitable customer relationships by creating, delivering and sponsoring payment solutions that promote financial inclusion for everyone. Our products include prepaid, debit, credit, ATM sponsorship, traditional banking, and agent bank products. If you are interested in joining a company who drives innovation, embraces change, and values integrity, trust, fairness and respect, apply today.
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