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Call Center Customer Service Agent - FT & PT Print |
Employer: IMKO Workforce Solutions
Location: Sioux Falls, SD 57106
Employment Type: FT/PT
DESCRIPTION

Assist field agents with filing claims via phone, fax, and email.


Obtain all information required to successfully file claims.


Communicate calculated information to the field agent.


Transfer calls that require further investigation and/or assistance to the appropriate department.


Assist with data entry projects while maintaining quality and quantity standards.

REQUIREMENTS
~ High School Diploma or equivalent ~ Previous Customer Service experience is strongly desired ~ Previous phone experience is preferred ~ Basic computer knowledge and abilities are mandatory; previous multi-screen and program experience is preferred ~ Excellent written and verbal communication skills are required ~ Ability to multi-task and prioritize are required ~ Very few Saturdays required; normally a Monday-Friday schedule ~ Competitive wages ~ Stable and established job history is mandatory ~ Ability to pass a pre-employment background check

Contact Information

IMKO Workforce Solutions
Staffing Specialist
siouxfalls_admin@imko.com
4309 S. Racket Dr.
Sioux Falls, SD 57106
Phone: 605-336-0353 or

Other Information

Category(s): Customer Service, Insurance, Other
Industry: Insurance
Experience Req.: Yes
Degree Req.: No
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