You are not logged in. Create an Account to take advantage of all our features.
 Home/Search  >  Previous Page Daktronics   > Technical Support Engineer - Transportation (2018-3001)
Technical Support Engineer - Transportation (2018-3001) Print |
Employer: Daktronics
Employment Type: Full Time


Every day, in nearly 100 countries around the world, millions of people depend on Daktronics scoring and display systems for information and entertainment. Our displays provide vital travel information in airports and train stations and along highways. They advertise the price of gas, store specials, and more as you make your daily commute. They also enhance spectators’ experiences at sporting events of all kinds, from Little League to the major leagues. 

Our mission is to be the world leader at informing and entertaining people through dynamic audiovisual communication systems. This position is key to Daktronics mission. Do you have a passion for helping people? Do you want to travel? Do you enjoy the challenge of trying to figure out how to solve difficult technical problems? Then, this position is for you.


Position in either Brookings, SD or Sioux Falls, SD.

  • Travel via air or ground to provide onsite technical support which may include field repair site surveys troubleshooting product installation. 

    •  Mostly domestic travel with international travel on occasion. 

    •  This position will require regular travel approximately 30%.

  • Assist customers via phone in solving specific problems with Daktronics product associated with the Transportation business unit.

  • Provide excellent customer service

    • by gathering the customers information attempting to understand what they are trying to accomplish and determine the issues by analyzing the symptoms and figuring out the underlying problem

    • by learning Daktronics products systems and processes and competently and professionally representing Daktronics to customers

    • by taking ownership of each issue following through each situation until it is resolved and providing follow up

    • by doing any and all other tasks possible to enhance customer satisfaction ensure a high level of accuracy a timely response and excellent quality

  • Assist Transportation Manufacturing with troubleshooting product issues and testing.

  • Work on special projects and perform other duties as assigned and needed to meet customer and or business unit expectations.


•Associates or bachelor’s degree in Electrical Engineering Electronics Engineering Technology Computer Science or related major.
•Demonstrated experience interacting with a variety of individuals in a positive professional manner.
•Demonstrated experience training others or public speaking.
•Communicate effectively in a team environment yet work independently being a self-starter.
•Basic computer skills required. Prefer experience with Microsoft Office programs and applicable data entry systems.
•Physical requirements include the ability to
•Lift and carry heavy (up to 50 pounds) and/or awkward items
•Reach in all directions potentially in awkward positions
•Work from heights
•Work while standing or sitting for extended periods of time and
•Distinguish and identify colors (wires paint etc).
•Valid driver’s license and acceptable driving record. Motor vehicle records will be checked. Must be able to travel via air and ground transportation domestically and internationally. Able to travel with little advance notice.
•Fluent in English, written and verbal.
•Background check will be conducted.
•Daktronics does not sponsor, renew, or extend immigration visas for this position

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status, or citizenship status.

Contact Information


Other Information

Category(s): Engineering, Information Technology, Software Development - Programming
Industry: Manufacturing
Experience Req.: No
Degree Req.: Yes
Closing Date: 4/30/2018
Apply Now
Options for this Employer