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Automotive Service Advisor Print |
Employer: Sioux Falls Ford Lincoln / Luxury Auto Mall
Location: Sioux Falls, SD 57106
Employment Type: Full Time
DESCRIPTION

The service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended.


The Service Advisor provides a great experience for our customers; scheduling appointments and maintaining an organized schedule, have the ability to recommend additional services to clients, conduct post-repair follow up and represent Sioux Falls Ford Lincoln’s Mission, Vision and Values.


The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills and the ability to deliver world class customer service.


 


BENEFITS AVAILABLE TO FULL TIME EMPLOYEES  •  Health Insurance (Including Wellness Benefit)  •  Dental and Vision Insurance  •  Life Insurance (Both Term & Whole Life Available)  •  401(k) with company matching after one year of service  •  Section 125 FLEX Account  •  EAP - Employee Assistant Program through Avera  •  Paid Vacation, Holiday, and Personal Time  •  Discounts on vehicles, service & parts – including immediate family members  •  Employee Events  •  Advancement Opportunities


 

REQUIREMENTS

Contact Information

Sioux Falls Ford Lincoln / Luxury Auto Mall
4901 W 26th Street
Sioux Falls, SD 57106
Phone: 6053610361

Other Information

Category(s): Automotive, Customer Service, Skilled Service
Industry: Automotive
Experience Req.: No
Degree Req.: No
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