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Buffet and Cafe Servers Print |
Employer: Grand Falls Casino and Golf Resort
Location: Larchwood, IA 51241
Employment Type: Full Time
DESCRIPTION
Summary
Provide friendly, responsive service to create an exceptional dining expirience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.

Essential Functions
•Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
•Treat all guests with the same exceptional service. Do not judge or label our guests.
•Smile and make eye contact.
•Inform guests of specials and menu changes.
•Make recommendations you genuinely feel your guests will enjoy.
•Have complete knowledge of all menu items.
•Answer questions about our food, beverages and other restaurant functions and services.
•Take food and beverage order from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
•Deliver food and beverages from kitchen and bar to guests.
•Perform side work at the start and end of each shift as required by service station assignment. Use checklists provided.
•Maintain clean service areas.
•Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
•Help co-workers when not busy. Remember TEAMWORK!
•Prepare final bill, present check to guest. Guest will pay cashier.
•Be ready and willing to assist fellow servers as situations arise.
•Be ready and willing to assist busperson with clearing and resetting tables.
•Thank guests for their visit and invite them to return.
•Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
•Perform all other related tasks deemed necessary by management.

Benefits Offered:
• Health
• Dental
• Vision
• Profit Sharing
• PTO
• Flex Benefits
• Life Insurance
• Supplemental Insurance
• 401K
REQUIREMENTS
Required
•IRGC License Required

Contact Information

Grand Falls Casino and Golf Resort
Keri Hubers
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
Phone: 712.777.7777, ext. 3650

Other Information

Category(s): Customer Service, Restaurant-Food, Hospitality
Industry: Hotel / Resort
Experience Req.: No
Degree Req.: No
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