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Automotive Service Provider Print
Employer: Vern Eide Mitsubishi
Location: Sioux Falls, SD 57108
Employment Type: Full Time
DESCRIPTION

Service Advisors are responsible for creating exceptional customer service for our guests. Vern Eide Mitsubishi ist seeking a motivated Service Advisor looking to build a career.


Vern Eide offers a competitive pay plan along with a full benefit package including Medical, Dental, Vision, Life, 401(k) and much more!


Responsibilities and Duties



  • Greet customers and assist them with any inquiries

  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.

  • Determine automotive problems and services by listening to customer's description of symptoms, conducting inspections, performing vehicle walk around, taking test drives, checking vehicle maintenance records and examining service schedules

  • Prioritize required services and ask for follow-up on future service considerations

  • Maintains customer report by keeping customer informed on completion times, service expenses, possible changes, work performed and repair order charges

  • Spend quality time building relationships with customers and maintain high customer satisfaction standards

  • Schedule appointments and obtain customer and vehicle data prior to arrival when possible.

  • Advise customers on the care and maintenance of their vehicles in accordance with manufacturers’ specifications

  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

  • Maintain a professional appearance


Job Type: Full-time

REQUIREMENTS

Contact Information

Vern Eide Mitsubishi
Travis Hoyt
4030 S. Grange Ave.
Sioux Falls, SD 57108
Phone: 888-691-6096

Other Information

Category(s): Automotive, Customer Service, Skilled Service
Industry: Automotive
Experience Req.: No
Degree Req.: No
Closing Date: 1/27/2018
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