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Employer: Total Card, Inc
Location: Sioux Falls, SD 57108
Employment Type: Full Time

Even if you have previous experience, we have a training class starting soon to help you build the successful career you want.

The Collection Representatives perform outbound calls to and receive inbound calls from cardholders with delinquent and over-the-credit limit accounts to obtain acceptable payment arrangements. Hours available from 7am-8pm Mon-Thurs and 7am-7pm Friday-Saturday. The top 50% of Collectors receive monthly bonuses (ranging $150-$1,100).


  • 18 years of age with HS Diploma or GED

  • Commit to 3 weeks of paid training (Mon-Fri 8am-5pm) - Training starts on February 12th

  • Available to work every other Saturday

How much can you make as a Collections Representative at Total Card?

  • Competitive hourly rate of pay

  • Performance increase at 3 & 12 months

  • $1.50/hour when working past 5pm

  • Bonus potential

  • $50/month Perfect Attendance Award

  • Additional $1/hour Bilingual (English/Spanish speaking)



Why work for Total Card:

Founded in 2000, Total Card, Inc. is a leading third party credit card servicer providing solutions for non-traditional sub-prime lenders and issuers. The culture at TCI is that of a well-established company with a casual work environment. Our support centers in SD, MN and TX employs more than 300 people. You can find out more about Total Card, Inc., by visiting the company’s website at

At TCI, we are a dedicated family of professionals with a strong desire to deliver quality services to our clients and their customers. Our Culture Statement is “Exceptional Service without Exception”. We promote from within and offer internal advancement opportunities to roles in Team Leadership, Management, Quality and Training. We offer a competitive pay rate and comprehensive benefits package, including:

- $1.50 per hour shift differential (hours worked past 5pm)
- Up to $0.50 per hour after 90 days of employment
- Monthly performance based incentive
- $650 per year for perfect attendance
- $1,500 per year for tuition reimbursement
- $200 employee referral bonus (per referral)
- Up to five percent annual performance increase (raise)

Our employees enjoy flexible scheduling and the opportunity to gain professional experience. We provide the resources, training and support you need to be successful! Our employees enjoy a fun, team-oriented environment where we take part in community events and conduct team events all year round.

Benefits at TCI include:

- Medical/Prescription Drug coverage
- Flex Medical & Dependent Care spending
- Dental, Vision, Life, Disability & Accident Insurance
- 401(k) with Employer Match
- Paid Time Off & Paid Holidays
- Education Assistance
- Employee Discounts
- Employee Assistance Program
- Wellness Program

Contact Information

Total Card, Inc
5109 S. Broadband Ln.
Sioux Falls, SD 57108
Phone: 605-977-5800

Other Information

Category(s): Customer Service, Finance, Admin & Clerical
Industry: Banking / Financial Services
Experience Req.: No
Degree Req.: No
Closing Date: 2/8/2018
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