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Commercial Project Coordinator Print
Employer: Vast Broadband
Location: Sioux Falls, SD 57108
Employment Type: Full Time


Vast is expanding. Now is the perfect time to join our growing family of local, talented people. Check out all of our new positions and see what is available in your area. Vast Broadband is dedicated to employing local people – local technicians, local service representatives and local managers. Our philosophy is simple: local people better serve local communities. Vast is proud to offer our employees comprehensive benefits packages. Vast Broadband’s employee benefits program offers employees freedom to choose benefits that best meet their needs. Here are a few more reasons Vast Broadband is a great place to work:
Complimentary Vast Broadband Cable and Internet Service (if available in area of employment)

  • Comprehensive Medical, Dental and Vision Insurance*

  • 401(k) with Company Match

  • Company Paid Long-term Disability

  • Company Paid Life Insurance and AD&D*

  • Paid Holidays*

  • Paid Vacation Days*

  • Paid Sick Days*

  • Paid Personal Days*

  • Training

  • Education Assistance

*Coverage begins on the first day of the month following 30 days of employment.


Job Description

 Job Title:                      Commercial Project Coordinator

Reports to:                   Manager, Business Operations

FLSA Status:                Non-Exempt

Department:                 Administrative



The position of project coordinator involves overseeing and management of commercial sales, scheduling, Order entry, Installations and completion of such projects.  

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • QC complex orders sent from AE.

  • Contacting Commercial customers to arrange date and times for installation of their services.

  • Verify Services ordered and equipment needed as well as informing the customer of what is needed before install on their side.

  • Work with Installation and Networking to coordinate equipment and Technicians for the estimated customer requested install date.

  • Organize project details and provide updates to all involved parties.

  • Work with the CO on phone ports and the editing of phone accounts in Sips.

  • Setting up customer accounts within the Sips software and creating the service products as well as assigning numbers.

  • Determining a final install date with Installation and verifying with the customer.

  • Order completion in Icoms for billing purposes

  • Work with the Network Admins on upgrades and installs. Send Network the ALU configuration information if needed.

  • Confirm installation and make sure everything is working correctly. If customer needs something additional refer back to AE.

  • Assist reps with order questions

  • Follow up with reps on missing or needed info from orders or FOC rejections

  • Join weekly Construction/Complex Order meetings

  • Research info as needed.  (contract terms, type of service an existing customer may have, etc.)

  • Maintains working knowledge of department and stays current with latest policies

  • Maintains accurate files for department as needed

  • Assist with simple order entry

  • Other duties as assigned


 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




High School diploma or GED is required and two to three years of administrative or clerical experience or combination of both.  Experience in cable industry and/or functional department is preferred. ********

 Computer Skills: 

MS Office software, Great Plains software, Internet software, e-mail, order processing, inventory and database software.


Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to talk and hear.

  • Frequently required to sit, stand, bend at the knees and waist, and walk.

  • Required to use hands to type, handle objects and paperwork.

  • Required to reach and hold on to items at chest level or reach above the shoulder.

  • Required to use close vision and be able to focus. 



Contact Information

Vast Broadband
Human Resources
912 S. Main St. Suite 106
Sioux Falls, SD 57108
Phone: 605.965.9305

Other Information

Category(s): Admin & Clerical, Telecommunications
Industry: Telecommunications
Experience Req.: No
Degree Req.: No
Closing Date: 3/15/2018
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