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Coupa System Administrator Print
Employer: Sammons Financial Group
Location: Sioux Falls, SD
Employment Type: Employee Full Time



This position will be the primary liaison across all functional groups for the support of the Coupa (e-procurement) application.  This position must provide exceptional guidance in the areas of application support, process governance and improvement, data analysis and retrieval, report generation and general application activities. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.  Prepares detailed specifications to write programs.  Designs, codes, tests, debugs, documents and maintains those programs.  May be competent to work on and responsible for nearly all phases of applications systems analysis and programming projects.  Regularly provides guidance and training to less experienced analysts/programmers.


Essential Functions:

  • Perform analytical work supporting business objectives at varying levels of complexity.
  • Develop standard reports, including scorecard, to communicate KPI performance to various levels with the organization.
  • Train and develop users in the utilization of Coupa.
  • Research, compile and assemble data and assist users in the preparation of various reports
  • Provide technical support to application users
  • Coupa application administration including:
    • Creating and building reports
    • Maintaining and updating Master Data taxonomy
    • Data analysis
    • Creating queries
    • User administration including assignment of roles, & user access levels.
  • Coordinate with the IT Group and operating units to provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements.
  • Be a champion to expand the use of Coupa throughout the company, show the value of the tool to those groups not currently using it and assist in the transition into Coupa, and build a strategic roadmap for the overall purchase-to-pay process.
  • Be a resource to assist the Coupa business community in the development of ad-hoc reports or queries using various tools.  This will require the ability to understand data structures and analyze data retrievals.
  • Assist with Coupa user training and orientation for generic system functions and issues.
  • Work with various departments to coordinate assistance calls with Coupa.  Work with Coupa to coordinate Coupa release upgrades, special projects, and conversions.
  • Utilize established status report, time accounting and collaborative process to provide data for management.
  • Exhibit deep understanding of application, data, integration plus general understanding of security, operational, and systems management architectural and design domains.
  • Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
  • Ensure compatibility and interoperability of in-house computing systems.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Create and describe system design and models utilizing commonly used industry mechanisms like E-R Diagrams, UML models, flow charts, etc.
  • Perform cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions.
  • Conduct research on hardware and software products to justify recommendations and to support purchasing efforts.



  • Candidate must have a college diploma or university degree in the field of Computer Science, Information Science, MIS, plus a minimum of 5 years IT development experience or equivalent.
  • At least three years of procurement systems or application management experience.
  • Requires a strong knowledge of purchase-to-pay practices.
  • Incumbent must possess strong analytical skills, be assertive, and demonstrate initiative when investigating issues.
  • Incumbent must display excellent oral and written communications skills in both technical and non-technical situations.
  • Incumbent must be able to deal logically and effectively with department heads, departmental employees and external parties.
  • Incumbent must have the ability to get along and cooperate with co-workers, desire to be considered an integral part of a services team and to contribute to the success of the group.
  • Incumbent must have the ability to work in a fast-paced environment, set priorities, work under pressure, and follow through with assigned tasks with limited supervision.
  • Incumbent must be willing to accept a work schedule with hourly demands which will vary as departmental workload fluctuates.  Ability to work extra hours as needed to complete assignments.
  • Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations.
  • Position requires a high degree of independent thinking and initiative.  Incumbent must have the ability and interest to learn how to work effectively with new hardware, software, and data; the initiative and resourcefulness to search for solutions and new knowledge on how to achieve a desired result; and independent thinking to prioritize the workload and determine how to best accomplish various tasks.





Contact Information

Sammons Financial Group
Human Resources
5400 S Solberg Avenue
Sioux Falls, SD 57108
Phone: .

Other Information

Category(s): Information Technology
Experience Req.: No
Degree Req.: No
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About this Employer
Sammons Financial Group
Sioux Falls, SD
Don't just work for a company...

Sammons Financial Group is a privately-held company, owned by Sammons Enterprises, Inc., an Employee Stock Ownership Plan company (ESOP). Because of our unique ownership, our employees are highly engaged in our business, focusing on long-term success rather than short-term earnings pressures. As an employee, the decisions you make have a real impact on the company's success. This can add to the value of your retirement as a participant in the ESOP and help you build your own future. Our culture and the Employee Stock Ownership Plan make us unique in the financial services industry.

Who we are

Sammons Financial Group (SFG) is a holding company of several successful financial services member companies offering a variety of financial products through multiple distribution channels. Our products include fixed and variable annuities, life insurance, bank, corporate, and credit union-owned life insurance, and retirement products. Sammons Financial Group includes the following companies and operating units:
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