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***Customer Service Consultant*** Print
Employer: Confidential
Location: Sioux Falls, SD 57108
Employment Type: Full Time
DESCRIPTION

Job Description:



  • Take inbound calls from customers and assist with questions on accounts

  • Help customers troubleshoot and navigate online banking system

  • Educate customers on the polices that can affect their accounts

  • Apply strong problem solving skills to resolve complex account issues

  • Help protect customers from fraud by providing guidance when debit cards or checks are lost or stolen

  • Educate customers on options to avoid future fees

  • Recommend the right products and services to customers based on their individual needs

  • Open new products and services for customers


 


Qualifications:



  • Minimum 1 year of customer service experience

  • High School Diploma or GED

  • Must score 30+ WPM or above on typing test

  • No more than 2 jobs in the past 3 years 


Hours:


10:30AM - 7PM with Sundays and Wednesdays off


9:30AM - 6PM - Saturdays


$14/hour

REQUIREMENTS

Contact Information

This employer has chosen to remain private

Other Information

Category(s): Customer Service, Professional Services, Consultant
Industry: Professional Services
Experience Req.: Yes
Degree Req.: No
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