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Customer Service Representative Print
Employer: People Ready
Location: Sioux Falls, SD 57105
Employment Type: Full Time
DESCRIPTION

  • Act as a goodwill ambassador to our clients and our temporary associates.

  • Build business relationships with customers and temporary associates while providing excellent customer service.

  • Call customers to generate repeat sales and/or set sales appointments.

  • Deliver marketing materials to potential clients.

  • Assist new applicants with the employment process, answer questions and qualify potential temporary associates for eligibility to work.

  • Assist with dispatch by preparing work tickets, distributing safety equipment, selecting associates for job assignments, and directing them to the job site location.

  • Occasionally, drive temporary associates to and from job sites (mileage compensated).

  • Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.

  • Follow up with customers on outstanding invoices.

  • Assist in temporary associate payout and process payroll from completed work tickets.

REQUIREMENTS
Customer Service attitude with the ability to work with a team and unsupervised.
2 years customer service experience and/or recent education or military experience.
1 to 2 years appointment setting, retail sales, B2B sales and/or telemarketing experience a plus.
Highest commitment to quality customer service.
Excellent communication skills, both written and verbal.
Ability to multi-task and work in a fast paced environment.
Strong computer skills; Ability to learn and work with new programs.
High school diploma or GED required; One year of college or technical training preferred.
Must have valid driver's license and a car that can be used for work.
Bilingual language skills a plus.

Contact Information

People Ready
Shana Arcudi
sarcudi@peopleready.com
201 W. 37th St.
Sioux Falls, SD 57105
Phone: 605-330-9244

Other Information

Category(s): Admin & Clerical, Customer Service, Human Resources
Industry: Employment / Recruiting
Experience Req.: No
Degree Req.: No
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