Job Description
As Evening Reception Host, you are responsible for setup, take-down, sanitation and restocking of the reception area and kitchen. You will also greet guests and keep the social buffet neat and clean throughout your shift. Our Evening Reception Host is always organized, calm, and friendly, going above and beyond to make sure our guests have the best experience.
Reception Hosts begin their evening at 4:00 pm, ending close to 7:30 pm.
RESPONSIBILITIES
Coordinate day-to-day activities, ensuring the Evening Reception is prepared in accordance to food handling regulations, guidelines and brand standards.
Ensure food is prepped and ready for the beginning of the Evening Reception and replenished throughout reception's hours.
5:30 - 7:00 PM, Mon-Wed.
Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them; replenish coffee & alcoholic beverages to provide a memorable guest experience.
Must be 21, to be able to serve beer & wine.
Assist in necessary setup, service and breakdown of evening reception. .
Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up.
Maintain complete knowledge of correct maintenance and use of equipment.
Clear and reset counters and tables at the conclusion of the social.
Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
Work with the hotel team to create and deliver a memorable service experience for guests.
QUALIFICATIONS
Knowledge of food service regulations.
Strong customer service and interpersonal communications skills required.
Able to stand for long periods of time.
Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
Able to work in a fast paced environment.
Able to prioritize, organize, and manage multiple tasks.
BENEFITS
Associate Hotel Discounts Worldwide!