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FOH Manager The SandBar & Grill Print
Employer: SRS Inc
Location: Sioux Falls, SD 57105
Employment Type: Full Time

Job Summary:

Oversee, direct, and coordinate the planning, organizing, training, and leadership of The SandBar and Grill staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Activities and Responsibilities:


* Promote, work, and act in a manner consistent with the policies of The SandBar and Grill and SRS Inc.
* Ensure that all The SandBar and Grill policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
* Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
* Ensure that all food and drinks are consistently prepared and served according to The SandBar and Grill’s recipes, portioning, cooking and serving standards.
* Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
* Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
* Compile and balance cash receipts at the end of the day or shift.
* Perform various financial activities, such as cash handling, deposit preparation, and payroll.
* Supervise and participate in building and premise cleaning activities.
* Build item prep/build sheets.
* Investigate and resolve complaints regarding food quality, service, or accommodations.
* Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
* Control inventories of food, equipment, smallware, and liquor, and report shortages.
* Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
* Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
* Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
* Forecast staff, equipment, and supply requirements, based on a sales history.
* Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
* Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
* Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
* Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
* Be knowledgeable of restaurant policies regarding personnel.
* Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
* Oversee and ensure that Poppadox policies on employee performance appraisals are followed and completed on a timely basis.
* Continually strive to develop staff in all areas of managerial and professional development.
* Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
* Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
* Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
* Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks
* Attend all scheduled employee meetings and offers suggestions for improvement.
* Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the establishment.
* Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Tools & Technology (examples in parentheses)
* Laser printers
* Notebook computers
* Personal computers
* Point-of-sale software, terminals and workstations (Future POS)
* Calendar and scheduling software (Hot Schedules)
* Electronic mail software (Microsoft Outlook)
* Inventory management software (AccuBar)
* Office suite software (Microsoft Office)
* Spreadsheet software (Microsoft Excel)
* Word processing software (Microsoft Word)

Minimum Qualifications

* Be 21 years of age or older
* Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service or food and beverage industry
* Able to understand and speak using the predominant language(s) of guests
* Excellent basic mathematical skills
* Able to handle money and operate a point-of-sale system
* Able to work in a standing position for long periods of time (up to 5 hours)
* Able to reach, bend, stoop and frequently lift up to 50 pounds
* Stamina and availability to work 45 to 50 hours per week


Contact Information

The SandBar & Grill
2310 S Marion Rd Suite 100
Sioux Falls, SD 57105

Other Information

Category(s): Restaurant-Food, Management, Hospitality
Industry: Restaurant
Experience Req.: No
Degree Req.: No
Closing Date: 3/25/2018
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