Job Description
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A front desk Medical Secretary plays a crucial role in providing front desk support and ensuring the smooth operation of a Vascular clinic. This role includes greeting patients, scheduling follow-up appointments, answering the phones, insurance verification and medical records requests.
Responsibilities:
- Billing Support
- Assist the billing department in resolving insurance-related issues.
- Collaborate with billing specialists to ensure accurate and timely submission of claims.
- Medical Records Requests
- Release and fax necessary medical records requests
- Ensure propre release forms have been obtained and are active in the EMR.
- Documentation:
- Maintain detailed and accurate records of insurance verification activities.
- Document any changes or updates to patient insurance information.
- Communication:
- Interact with patients to obtain necessary insurance information and address any inquiries related to coverage.
- Collaborate with healthcare providers and administrative staff to gather relevant patient data.