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Resort Club Host Print
Employer: Grand Falls Casino and Golf Resort
Location: Larchwood, IA 51241
Employment Type: Full Time

• Provide exceptional customer service to all internal and external customers. • Greet guests immediately upon approaching club desk • Create customer club account in computer system. • Ensure database integrity with accurate data input, correct information when necessary • Provide company policy, program and promotion rules to guests. • Sell company products (food outlets, gift shop, entertainment, etc.) to guests • Participate in giveaways and drawings by distributing entries, encouraging guests to participate and/or performing drawing or announcements • Monitor casino floor for card usage, encourage card usage with benefits • Read and understand all marketing programs and promotions to accurately explain to external and internal guests. • Maintain confidentiality of all data including but not limited to customer and company records • May be required to work days, nights, weekends and holidays Benefits Offered: • Health • Dental • Vision • Profit Sharing • PTO • Flex Benefits • Life Insurance • Supplemental Insurance • 401K

Training available. Will be required to obtain an Iowa Racing Gaming Commission License - to be arranged by Grand Falls upon offer of employment

Contact Information

Grand Falls Casino Resort
Keri Hubers, PHR
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
Phone: 712.777.7777, ext. 3650

Other Information

Category(s): Hospitality, Entertainment, Customer Service
Industry: Hotel / Resort
Experience Req.: No
Degree Req.: No
Closing Date: 3/9/2018
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