Job Description
Automotive Service Advisor
Location: GM location
Hours: Monday through Friday, No Saturdays
Compensation: $24 per hour
Vern Eide of Mitchell offers excellent careers in the fun world of automotive service. Our GM locations are looking for a Service Advisor to join our team. If you like working in a fast-paced environment and enjoy working with people, we want to talk to you!
We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing excellent service and guidance. This is a Monday through Friday position, allowing you to enjoy your weekends.
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Listen to customer concerns and accurately document vehicle issues.
- Communicate with technicians to ensure a clear understanding of customer concerns.
- Provide customers with accurate estimates for services and repairs.
- Keep customers informed about the status of their vehicles throughout the service process.
- Answer customer inquiries and provide information about services offered.
- Schedule appointments and manage the service bay to optimize efficiency.
- Maintain organized and up-to-date records of customer interactions and service transactions.
- Collaborate with the service team to ensure timely and quality service delivery.
- Uphold a high level of customer satisfaction through effective communication and problem resolution.
Qualifications:
- Previous experience in customer service or automotive service roles is preferred.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and basic technical understanding is a plus.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Proficient computer skills for maintaining digital records and scheduling.
- Positive attitude and a commitment to providing outstanding customer service.
Benefits:
- Pay at $24/ hour
- Work schedule is Monday through Friday with no Saturdays.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- 401(k) retirement plan with an employee match for long-term financial planning.
- Paid time off and holidays
- Employee discounts
- Free food, snacks, and drinks while you are on the job.
- Work in a climate-controlled facility
- A great company culture
If you are passionate about customer service and have a background in automotive services, we invite you to apply for this exciting opportunity. Join our team and be a part of a dynamic and rewarding work environment.