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Business Office Coordinator

Children's Home Society of South Dakota

Rapid City, SD

Posted/Updated: Today

Job Description
Description

Work For Good!

Wage: $20 to $22.77 an hour (DOE)

Schedule: Monday through Friday - 8 AM to 5 PM

Position Overview:

Children’s Home Society of South Dakota is seeking a Business Office Coordinator to support through office coordination in the delivery of high-quality mental health services to those in need. As a leader in compassionate, trauma-informed care, Children’s Home Society is committed to fostering equity and inclusion in all aspects of our work.

By joining our team, you will make a difference every day-creating positive change for individuals, families, and communities. Each smile, hug, and heart you touch will reflect the meaningful impact of your work.

Benefits of Employment at CHS:
  • Work-Life Balance: Set schedule, no weekends or holidays.
  • Comprehensive Benefits: Equal up to 30% of your salary . Two health insurance options (Traditional Plan & High Deductible Health Plan with HSA), vision, dental, employer-paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability, and additional voluntary life and critical illness plans.
  • Financial/Education Assistance: Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
  • Competitive Compensation: $20 to $22 an hour (DOE) with yearly merit-based raises.
  • Generous Paid Time Off: Includes a generous PTO package with 40 hours upfront, 10 paid holidays, and 8 hours "Day of Service" for volunteering in the community.
  • Retirement Plans: Once entry into the plan, employees receive a 3% employer contribution each pay period and an up to an additional 5% profit sharing . Employees are 100% vested after 4 years of credited service.
  • Referral Bonuses: Earn up to $1,000 for referring new employees.

What You Will Do:
  • Register clients/patients in the Electronic Health Record System (EHR), ensuring accurate demographic and insurance information for timely claims processing.
  • Coordinate completion of appropriate paperwork by clients/patients based on appointment type and insurance and registration status.
  • Assist with client/patient scheduling and follow-up, ensuring proper coverage and support for providers. Triage calls and delivery of messages promptly.
  • Manage staff scheduling to maintain coverage and support providers' schedules.
  • Ensure security and accuracy of medical records, payments, and databases.
  • Respond to requests for information and release of information from patients and providers and payers.
  • Stay informed about various types of medical insurance plans and explain them as required.
  • Stay abreast of service standards and policies, including telehealth guidelines.
  • Manage inventory by accounting for and placing orders for all necessary supplies.
  • Perform other duties as assigned.
  • Ability to work collaboratively with all staff members, fostering a supportive and professional environment.
  • Excellent communication skills and professionalism when interacting with clients/patients, family members, and other stakeholders.
  • Dedication to creating a healing environment for patients, staff, and providers.
  • Strong ability to prioritize tasks and adapt to changing priorities quickly.
  • Commitment to maintaining confidentiality and discretion.
  • Flexibility and willingness to adapt to evolving needs.

What We’ll Love About You:
  • You are a team player that promotes a positive work environment.
  • You are capable of handling highly sensitive, confidential information.
  • You are able to effectively communicate.
  • You align with our mission, vision, and values.
  • You are organized and are able to pay strong attention to detail.
  • You are able to have professional and kind client and public interactions.
  • You are able to show awareness and respect for the diverse cultural backgrounds of our employees and clients.


Requirements

Education:
  • Associate degree required;
  • Bachelor’s degree preferred.

Experience:
  • Minimum of one year of experience in a chiropractor, dental, or medical office, with proficiency in patient registration and billing.
  • Knowledge of medical terminology and administrative procedures.
  • Experience in a customer service setting is preferred.
  • Ability to understand and navigate the interests and motivations of major donors.

Skills:
  • Proficiency with Microsoft Office programs is preferred.

Physical Demands and Work Environment:
  • This role primarily operates in an office environment with minimal exposure to dust, noise, etc.
  • Extended periods of PC viewing and keyboarding are required.
  • The position entails extended periods of sedentary work.
Must successfully complete all required background and pre-employment checks EEO/AA.

Join us at Children’s Home Society and truly "Work for Good" every day, helping to change the world one child, one family, and one smile at a time.
Apply today!

Salary Description

$20 to $22 dollars an hour
Children's Home Society of South Dakota
Ross Leonhardt
801 North Sycamore
PO Box 1749
Sioux Falls, SD 57101
605.334.6004, 605-334-6004

 


Full-Time Employees Receive:
  • Comprehensive Health, Dental, and Vision Plans
  • Generous Paid Time Off
  • 10 Paid Holidays
  • Short and Long-Term Disability
  • Group Life and AD&D Insurance
  • Retirement Plan with Employer Contribution up to 8%
  • Employee Assistance Program
  • Additional Voluntary Life, Critical Illness, and Accident Plans
  • Student Loan Payments OR Tuition Reimbursement