Clerical Lead/Business Office Coordinator

Job Description

Urology Specialists Clinic & Ambulatory Surgical Center is dedicated to serving the tri-state area as the region’s premier urological care team. Our dedicated staff and highly trained medical providers use state of the art technology to provide comprehensive, compassionate, patient-centered care. We are committed to excellence in all aspects of our operations and strive to deliver outstanding care to the communities we serve. We value our people (we are a team of over 100) and strive to create a positive and inclusive work environment where every employee feels valued, respected, and supported. As we continue to grow, we are seeking a skilled and dedicated Clerical leader to support our reception/phones, medical records, credentialing, and patient scheduling team.

Key Responsibilities - Business Office Coordinator/Clerical Lead:

Responsibilities:

1. Leadership: Provide administrative support and direct supervision for approximately 10 Full Time Employees, including managing phone calls, scheduling appointments, overseeing provider and payer credentialing, medical records, and patient scheduling teams.
2. Patient Coordination: Coordinate with teams responsible for patient appointment scheduling, prior authorization, ensuring timely scheduling and efficient use of resources. Maintain patient records and ensure compliance with confidentiality regulations.
3. Communication: Serve as a liaison between medical staff, patients, and external stakeholders. Communicate effectively to ensure smooth operations and patient satisfaction.
4. Team Collaboration: Collaborate with medical professionals and administrative staff to optimize workflow and enhance patient care. Assist in staff training and development as needed.
5. Compliance: Maintain awareness of healthcare regulations and ensure adherence to compliance standards, including HIPAA regulations.

Qualifications:

1. Education: Bachelor's degree in Healthcare Administration, Business Management, or related field preferred. Relevant work experience may be considered in lieu of formal education. Previous experience in patient access or medical office clerical operations preferred.
2. Experience: Previous experience in a medical office setting or healthcare administration role is highly desirable. Familiarity with medical terminology, billing processes, and insurance procedures is advantageous.

Benefits:

• Competitive salary and AMAZING Profit Sharing Incentive Plan
• Flexible work schedule - work 4.5 days per week (1/2 day off each week because balance is important)
• Comprehensive health benefits package because we value your health and wellness.
• Generous PTO because you deserve to have flexibility, balance, and fulfillment.
• Opportunities for professional development, compensation for volunteer time, and advancement.
• Dynamic and collaborative, FUN work environment.

If you are a skilled professional with a passion for accuracy, integrity, and enjoy developing people, we want to hear from you! Join our team and help us drive success at Urology Specialists. Apply today by submitting your resume and cover letter outlining your relevant experience and qualifications.