A cocktail server is responsible for taking and delivering beverage orders to customers at a bar, lounge, or nightclub, ensuring proper identification checks, maintaining a knowledge of the drink menu, providing excellent customer service, and adhering to responsible alcohol serving practices.
Key responsibilities:
Taking drink orders: Accurately taking beverage orders from customers, including special requests and dietary considerations.
ID verification: Checking identification to ensure customers meet the legal drinking age.
Serving drinks: Promptly delivering drinks to customers at their table or bar.
Menu knowledge: Possessing comprehensive knowledge of the drink menu, including ingredients, prices, and special cocktails.
Customer service: Providing attentive and friendly service to guests, anticipating their needs and addressing any concerns
Cash handling: Accurately processing payments for drinks and maintaining a proper cash bank
Maintaining cleanliness: Keeping the service area clean and stocked with necessary supplies
Compliance with liquor laws: Adhering to all local regulations regarding responsible alcohol service, including recognizing signs of intoxication and refusing service when necessary