Community Engagement Coordinator

Job Description

VCP PROVIDES EXCELLENT BENEFITS!!

• Employees pay $0 out-of-pocket towards health, vision and dental premiums
• VCP offers a 401k plan at a 4% match after 6 months of employment
• Employees receive 30 days of paid time off in addition to major holidays

Veterans Community Project (VCP) Overview 

Founded in 2016 in Kansas City, MO, VCP is dedicated to supporting every man and woman who took the oath to defend our nation. The greatest barrier to ending Veteran homelessness is the revolving door of unstable housing and the frustrating maze Veterans must navigate in order to get basic support. We believe that to be an effective program, the first step is to connect Veterans and the community. VCP created an innovative homeless housing program and outreach assistance that provides inclusive services to aid Veterans in re-claiming control over their lives. For more information, visit www.vcp.org.

The Team 

We, the team members and co-founders of VCP, are connectors, feelers, and doers on a mission to help our kin, our kind. We move with swift, bold action, driven by our mission. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect.

The Role

The Community Engagement Coordinator is responsible for promoting and supporting fundraising, volunteer, event, and marketing efforts aimed at inviting supporters, new and current, to develop a lasting relationship with Veterans Community Project. She/he will grow the monthly giving program, coordinate volunteers and volunteer-related activities, assist with gift solicitation and coordination for VCP signature events, approve/support third-party events, assist with in-kind gift acceptance, and support social media.

Essential Duties and Responsibilities

· Develop and implement a strategic plan for the monthly giving program, Honor Corps, including working with Dir. of Communication/Events to develop collateral material, emails, etc…

· Develop a donor centric philosophy for volunteer engagement to build lasting, meaningful relationships with volunteers to include tracking volunteer hours; inviting volunteers to participate in multiple activities; and developing/implementing volunteer stewardship.

· Create volunteer communications (with support from Dir. Of Communication/Events) to include collateral material, appreciation notes, monthly volunteer e-newsletters, and promote opportunities through social media and website.

· Proactively identify future marketing, event, and partnership needs.

· Recruit, screen, place, train/prepare and track (in the CRM) volunteers through a variety of channels, providing meaningful opportunities that meet VCP’s needs.

· Assist Dir of Communication/Events with event coordination of VCP signature events.

· Assist Dir. Of Development in fundraising efforts including gift solicitation (both sponsors and in-kind) and stewardship, work closely with Dir. of Development to ensure timely follow up and contact with donors and potential donors.

· Must be available to work nights and weekends as needed.

· Approve applications for and support all VCP of Sioux Falls third-party events to ensure these activities have the proper VCP materials, merchandise, equipment (include tiny home), and staffing (VCP employees and/or volunteers); ensure volunteers are trained and prepared for events; follow up with volunteers after events ensuring recognition and thank you’s are timely.

· Assist Dir of Communication/Events with social media to help tell the VCP of Sioux Falls story.

· Respond to all volunteer inquiries within 48 hours.

· Support planning, implementation & promotion of local Veteran engagement programs.

· Develop and maintain strong relationships with potential volunteer sources (i.e. youth groups, churches, schools, and corporations).

· Coordinate and participate in community events.

· Be able to share the VCP story and Mission Statement.

Job Requirements

Competencies and Areas of Expertise:

· Passion for the mission of VCP.

· Bachelor's degree or equivalent experience.

· Exceptional interpersonal skills, self-awareness, and a commitment to building relationships.

· Ability to work with and train volunteers as needed to meet goals.

· Strong verbal and written communication skills with the ability to develop and deliver compelling arguments regarding the value proposition of VCP.

· Ability to express ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of donors, volunteers, and staff.

· Advanced knowledge of technical computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social media.

· Knowledge of a non-profit donor CRM is preferred (ie: Raiser’s Edge, NEON, Salesforce, Virtuous, etc.)

· Self-management and assurance - assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals and deadlines; works independently and establishes priorities with minimal direction.

· Provide excellent customer service to internal and external constituents.

· Flexibility is a key attribute for this position. VCP is a fast-paced environment. A willingness to take on additional duties, or change course, to ensure the success of the organization is essential.

· Must possess intellectual curiosity and a desire to continuously learn and grow as well as curiosity to understand how your job impacts the work of others.

· Must have organizational skills and attention to details. Can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Must have the ability to manage projects, workload and engage constructively with the other members of the VCP team.

· Strong performance management and evaluation capabilities are required including the willingness and ability to ensure accountability. Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Any essential function or requirement of this job will be evaluated as necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the incumbent or applicant when possible.

Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.