Job Description
Join our team at Rapid Equipment! We are a locally-owned small business looking to build a career for a motivated individual. Our employees are our best assets and as a team, we do all that we can to deliver high-quality results for our customers.
The Field Service Technician is responsible for effective repair of heavy equipment, including Develon machinery and components, at various locations across the region.
Job duties include:
- Diagnose, inspect, recondition, repair, assemble and service equipment as assigned in a safe, professional and timely manner.
- Complete work efficiently and at a high level of quality.
- Document machine information and repairs completed on work order, including parts and fluids usage.
- Maintain a clean work area, as well as care for all shop tools, machines and equipment.
- Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
- Maintain technical and product knowledge on all equipment sold.
- Follow all safety rules and regulations while performing work assignments.
- Maintain a positive and professional working relationship with coworkers, with a strong commitment to teamwork and exemplary customer service.
Perks include:
- Dedicated work truck.
- On-the-job training and opportunities for advancement, continuous education through factory training.
- Strong emphasis on a great work/life balance with 2 weeks paid vacation with 1 week paid sick leave plus paid holidays.
- Comprehensive benefits package including 100% of health and dental insurance premiums paid by the company, competitive retirement plan with employer-match and unlimited overtime potential.