Financial Operations Analyst I (Hybrid)

Job Description

Overview

Work Arrangement:

***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.***

For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology forward solutions that move our partners' businesses into the future. At The Bancorp, we define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations; we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continually transform the payments landscape.

The Financial Operations Analyst provides financial support of card programs by managing the daily funds movement processes which include the creation of accounting entries to move funds as needed between the appropriate Demand Deposit Accounts and General Ledger accounts, the initiation of ACHs and wire transfers to external third parties and the initiation of daily settlement wire transfers to network associations and processors. The position does include interaction with other areas of the bank and clients to troubleshoot and resolve issues ensuring satisfied customers and successful card programs.

Responsibilities

Essential Functions

1. Performs daily funds movement to support the flow of funds for card programs.
2. Initiates wire transfers to Visa, MasterCard and Discover to pay daily settlement for card programs.
3. Completes daily and monthly settlement balancing/reconciliation and some Demand Deposit Account reconciliations in accordance with established timelines. Identifies and investigates variances and escalates issues to management as needed.
4. Participates in testing new reports and processes for internal and client usage.
5. Documents and updates internal procedures to maintain accuracy and accessibility.
6. Assists with the escheatment process to the states in accordance with the unclaimed property laws for each state.
7. Interacts with clients and assists them with questions regarding their accounts and/or online banking.
8. Performs other related duties and troubleshooting as assigned.

Qualifications

Education/Experience Requirements

• An associate degree in accounting or a related field or an equivalent combination of training and experience.
• A minimum of 2 years of accounting experience.

Preferred Requirements

• Ability to work with numbers and handle data accurately.
• A basic knowledge of fed wire and ACH processes helpful.
• Working knowledge of credit card programs preferred.
• Previous experience with customer or client relations preferred, but not required.
• Outstanding problem solving and issue resolution skills.
• Excellent verbal, written, and interpersonal communication skills.
• A team player with the capacity to manage multiple priorities in a fast-paced, team fostered environment with tight deadlines.
• Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.

Background & EEO Statement

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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