Job Description
Iron wood is a fine-dining establishment known for exceptional service and innovative cuisine. We are passionate about creating memorable experiences for our guests and are seeking a dynamic and experienced Floor Manager to join our team.
Key Responsibilities:
- Oversee daily operations of the dining area to ensure smooth service.
- Lead, train, and manage front-of-house staff to maintain high performance.
- Ensure exceptional guest satisfaction by addressing concerns and feedback promptly.
- Coordinate with kitchen staff to ensure timely food service.
- Manage scheduling, attendance, and performance evaluations for the front-of-house team.
- Uphold health, safety, and hygiene standards.
- Monitor inventory levels and assist with ordering supplies.
Requirements:
- Proven experience as a floor manager or similar role in the hospitality industry.
- Strong leadership, communication, and organizational skills.
- Ability to multitask and work efficiently under pressure.
- Excellent customer service and conflict resolution skills.
- Flexible availability, including evenings, weekends, and holidays.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Work in a supportive and dynamic environment.