Food Truck Manager

Job Description

Backyard BBQ - SF (Food Truck Manager) 

SUMMARY 

• The Food Truck Manager is responsible for managing the daily operations of our Food Truck Fleet, including events, development, and performance of employees. In addition, they oversee the inventory, optimize profits, and ensure that guests are satisfied with their experience. 

• Will require being on the road 75% of the season (Food truck/trucks will based in Sioux Falls South Dakota from April - October). If you would like and if it makes financial sense, we will consider locations to send the food trucks from November – April each year.   

• Food Truck Manager will be responsible for execution of each event, hiring, development and performance evaluation of Truck employees. In addition, will help oversee the inventory and purchase of food and supplies, with the primary goal of optimizing profits and ensuring guest satisfaction with each Food Truck experience. 

• Keep food cost at 28% and labor at 20%. 

• Meet with the Director of Offsite Sales and Catering on a weekly basis to touch base about prior/upcoming events, discuss food truck sales and strategize to meet goals.  

• The Food Truck Manager reports to the Director of Offsite Sales and Catering. 

• If needed, will need to help with catering as season demands.  

General 

• Oversee and manage all areas of food truck events and make final decisions on matters of importance. 

Financial 

• Adhere to company standards and service levels to increase sales and 

minimize costs, including food, beverage, supply, utility, and labor costs. 

• Responsible for ensuring that all financial (invoices, reporting) and 

personnel/payroll related administrative duties are completed accurately, on time 

and in accordance with company policies and procedures. 

• Any expense for equipment/supplies over $50.00 needs to be approved by the Director of Offsite Sales and Catering. 

• Responsible for all Cash and starting banks for all food trucks. Money sheets need to be filled out daily and signed and submitted to the Director of Offsite Sales and Catering.  

• Daily deposits to or nightly deposit drop offs as needed to the bank.  

Food safety and planning 

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and food truck areas. Ensure compliance with safety/sanitation standards, federal/state/local laws, and ordinances. 

• Responsible for ensuring consistent high quality of food preparation and service. 

• Maintain professional food truck/special event image, including food truck cleanliness, proper uniforms, and appearance standards. 

• Estimate food and beverage costs.  

• Supervise portion control and quantities of preparation to minimize waste. 

• Estimate food needs, place orders with distributors, and schedule the delivery of 

fresh food and supplies. 

• SERV Safe certified is required and or must be obtained within 90 days of hire.  

• Will uphold all SERV Safe guidelines. 

Guest service 

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. 

Operational responsibilities 

• Ensure that proper security procedures are in place to protect employees, 

guests and company assets. 

• Ensure a safe working and guest environment to reduce the risk of injury and 

accidents. Completes accident reports promptly in the event that a guest or 

employee is injured. 

• Manage shifts which include daily decision making, scheduling, planning while 

upholding standards, product quality and cleanliness. 

• Investigate and resolve complaints concerning food quality and service. 

Personnel 

• Provide direction to employees regarding operational and procedural issues. 

• Interview hourly employees. Direct hiring, supervision, development and, when 

necessary, termination of employees. 

• Develop employees by providing ongoing feedback, establishing performance 

expectations and by conducting performance reviews. 

• Maintain an accurate and up-to-date plan of food truck/special event staffing needs.  

• Prepare schedules and ensure that the food truck/special event is staffed for all shifts. 

QUALIFICATIONS 

• A combination of practical experience and education will be considered as an alternative. 

• Knowledge of computers (MS Word, Excel). 

• Proficient in the following dimensions of restaurant functions: food planning and 

preparation, purchasing, sanitation, security, company policies and procedures, 

personnel management, recordkeeping, and preparation of reports. 

• Must possess a valid driver's license. 

PERSONAL REQUIREMENTS 

• Self-discipline, initiative, leadership ability and outgoing. 

• Ability to motivate employees to work as a team to ensure that food and service 

meet appropriate standards. 

• Must possess effective communication skills for dealing with diverse staff. 

• Able to negotiate space to park food trucks on private property with property owners. 

• Weekly meetings with the Director of Offsite Sales and Catering to discuss the prior week’s events and events coming up. 

• Open Communication on all food truck matters with the owner and Director of Offsite Sales and Catering.  

ACCOUNTABILITIES. 

• Performs other duties and responsibilities as required or requested. 

• Responsible for company Credit Card 

• Responsible for Food Truck Fleet and Ford Escape 

• Oil Changes 

• Tire Rotations  

• Routine Maintenance on Generators (oil changes, spark plugs & adding sea-foam) 

• Checking fluids (i.e. oil, power steering, brake fluid & anti-freeze) 

WORKING CONDITIONS 

• Hours may vary if manager must fill in for his/her employees or if emergencies 

arise (typical work week = 50 during peak season, offseason hours = 40). 

• Position requires prolonged standing, bending, stooping, twisting, lifting products 

and supplies weighing 45 pounds, and repetitive hand and wrist motion. 

Vacation/Holiday Pay 

• Vacation accrues at .5 days per month (6 days per year), Must request vacation time 2 weeks prior to using vacation pay. 

• Paid Holiday’s (Easter day, Labor Day, Fourth of July, Memorial Day, Thanksgiving Day, Christmas Day & New Year’s Day (7 days per year)) 

Benefits 

•  Q Holdings - LLC provides a monthly allowance for Health Insurance, after 90 days (about 3 months). Allowance covers individual insurance and not family insurance. 

Income 

• If the offer is extended, the salary is $50,000-$55,000 based on experience per year with a minimum of 50 hours per week and you are required to work 80-85 percent of your hours onsite (warehouse or at the Food Truck events). 

• Bonus (3% of net sales from all food truck events (this requires scheduling employees and making sure each truck has the proper amount of product and supplies on it) if it’s a new event which Q Holdings - LLC hasn’t participated in the commission is 5%) If there is a cost or a percentage of sales that is taken out for an event your commission will be paid out after that expense commission has been subtracted. 

• Commission will be added to your paycheck weekly unless you opt to have bonus check (taxable) paid out monthly.  

• Annual Reviews