Job Description
We are looking for talented and enthusiastic team members to join our team at the only upscale boutique hotel in the heart of downtown Sioux Falls! As a Guest Service Associate, you'll help create the atmosphere the guests love.
No prior hotel experience is required, but customer service experience is preferred.
Hours will be from 3pm-11pm. Must be able to work weekends.
Responsibilities include the following:
*Greet and interact with guests in a professional and friendly manner.
*Answer a multi-line telephone system.
*Make reservations and fulfill guest requests in a timely manner.
*Check guests in and out of the hotel.
*Other duties as assigned.
Description of perfect candidate:
*Be reliable.
*Must be able to pass a background check.
*Superior customer services skills.
*Solve problems in a timely manner.
*Follow company policies and procedures including dress code.
*Time management by using time efficiently.
*Be professional by treating others with respect and consideration.
*Demonstrate quality, accuracy and thoroughness in your work.
*Be able to deal with frequent change, delays or unexpected events.
*Must be able to multitask.
We offer health insurance, as well as dental, vision, and accidental, and 401(k).