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Insurance Customer Service Agent

Dacotah Bank

Brookings, SD 57401

Posted/Updated: 1 days ago

Job Description

Job Summary:

Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others. 

Essential Functions

  • Provide prompt and courteous customer service
  • Assist customers with policy changes
  • Identify customer needs and propose appropriate products and services
  • Consistent utilization of technologies
  • Maintain agency management system
  • Provide support to team members to reach agency performance goals
  • Maintain a strong and positive work ethic and total commitment to success daily
  • Participate in educational opportunities to stay informed of industry developments
  • Perform other duties as assigned  

Education & Experience

  • Insurance or Other Business-Related Experience
  • Current Property & Casualty Insurance License, or willingness to obtain within 90 days
  • A commitment to professional and ethical behavior 
  • Effective verbal and written communication skills; communication proficiency
  • Demonstrated ability to use tact, diplomacy, and professionalism when working with customers and co-workers
  • High importance placed on excellent customer service
  • A self-starter, one who is highly motivated
  • Detail-oriented, thorough with a focus on accuracy
  • Aptitude and willingness to learn various software applications relevant to this position

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:

  • Health Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
  • Dental Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
  • Health Savings Account
  • Life Insurance for the employee and family
  • Paid Vacation and Sick Time
  • Retirement Plan Options
  • Additional Perks and Benefits
Dacotah Bank
Jessica Haas
P.O. Box 1496
Aberdeen, SD 57402-1496
605-622-6367