Provide expert guidance and support to clients and internal staff regarding IRA compliance, rules, regulations, and account-related inquiries via phone.
Stay up to date with federal, state, and industry-specific IRA regulations to ensure proper compliance with all applicable laws and guidelines.
Investigate and resolve IRA-related compliance issues, including but not limited to contribution limits, distributions, and rollovers.
Stay informed about changes in IRS guidelines and other regulatory updates affecting IRA accounts and adjust procedures accordingly.
Educate clients on IRA rules, eligibility, and tax implications to ensure their accounts are properly managed and compliant with regulations.
Work closely with internal teams to ensure seamless experience for clients and support overall business objectives.
Other tasks as assigned by management.