Laser Pro Associate

Location: Sioux Falls, SD
Shift: M-F 8:00am to 5:00pm (8:30am - 5:30pm shift once/week and Saturday 9:00am - noon approximately once/month)
Job Schedule: Full-Time
Company: First PREMIER Bank

About the Role
Responsible for preparing Consumer and Commercial loan documents to be signed by the Lender and Customer. Enter and verify all loan information for the accurate processing of loan documents. Receive and process all incoming loan payments.

Job Duties and Responsibilities 

• Essential duties and responsibilities include the following. Other duties may be assigned.
  • Utilize the loan platforms to export and build loan documents within Laser Pro.
  • Interface loans from Laser Pro to build them on core software system.
  • Process customer loan payments and other transactions.
  • Stay current with and apply banking regulations to assigned daily tasks.
  • Complete tasks according to established accuracy and quality standards.
  • Perform work within timeline parameters with a certain level of independence.
  • Provide administrative service and support to customers and bank personnel.
  • Provide internal and external customer service support, research and follow-up via telephone and in person.
  • Research issues and perform corrections.
  • Perform other related tasks and responsibilities as assigned by supervisor.
  • Perform tasks in accordance with bank policy, department standards, consumer protection and regulatory requirements.

Skills and Qualifications

• Must possess basic understanding of banking system. 

• Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.

• Basic computer skills to include Microsoft Word and Excel, Windows Explorer and email system Proficiency in the English language. 

• Exceptional verbal and written communication skills and the ability to interact with customers and coworkers. 

• Ability to concentrate. 

• Attention to detail, analytical and problem-solving skills. 

• Capacity to learn, adapt to change, and become proficient quickly. 

• Must possess tact, diplomacy, a positive attitude and the ability to work well under pressure. 

• Adhere to company policies and procedures and uphold the PREMIER way.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more