Marketing Manager

Job Description

Develop, maintain and coordinate marketing operations including but not limited to advertising, promotions, special events, budgets and rewards club.

• Provide exceptional customer service to all internal and external customers.
• Create cost analysis for each marketing event
• Prepares purchase orders for marketing projects and events based on budget.
• Help develop and coordinate direct mail and newsletter pieces
• Prepares and distributes information to agencies for printing signs, coupons, banners, flyers, and other marketing tools.
• Assists in creating player development packages.
• Resolves customer complaints and issues via letter, phone calls, email and/or personal meetings
• Assures correct point values, prize and or comp values issued to players via casino management system.
• Manages and coordinates customer events with Players Club and other affected departments
• Manages customer events, programs and parties
• Maintain and disperse donations to various business and organizations
• Interfaces with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
• Maintain and distribute property collateral