Job Description
Sentinel Federal Credit Union is seeking a dedicated and skilled Network Technician to join our team. In this role, you will be responsible for fully supporting our staff by installing and configuring technology infrastructure, including hardware components, cabling, peripherals, and software. Your ability to provide excellent internal customer service will be essential in addressing all technology needs effectively.
Why Join Us? At Sentinel Federal Credit Union, we value our employees and offer a supportive work environment with opportunities for growth and development. Our Sentinel Team believes in and supports the people-helping-people philosophy that is the pillar of our credit union industry. Sentinel Federal Credit Union is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Essential Duties/Responsibilities include, but are not limited to
Provide customer support in a diverse workforce in a professional and productive manner.
Maintain open and clear lines of communication with varied members of the organization.
Responsible for installing and/or integrating server hardware, applications, hardware components, cables, etc.
Configuring network software.
Assist with ensuring network security, connectivity, maintenance of electronic document management, maintenance of the Barracuda system, Office 365 program, and Active Directory, phone system configuration and administration, monitoring and ensuring completion of patch management for all servers, PCs, and devices and asset management.
Diagnosis and problem solve various technology issues.
Ensure the confidentiality and security of all Credit Union information and documents.
Assist with staff technology training and maintaining the confidentiality and security of all Credit Union information and documents.
Position Details:
Job Title: Network Technician
Classification: Full-Time Benefited
Starting Pay Range: $20.00/hour DOE
Expected Start Date: Immediate Hire
Number of Available Positions: One
Location: 4011 Triple Crown Drive
Requirements/Preferences:
A minimum of 18 years of age required.
A valid driver’s license required.
2 years direct and relevant experience required.
High School Diploma required.
College education preferred.
A combination of relevant experience and education may be accepted.
Combination of acceptable experience and education required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand for extended periods of time and occasionally reach, stoop, kneel, bend, and crouch. The employee may occasionally lift and/or move up to 50 pounds independently and 75 pounds team lift. Specific vision abilities required by this job include adequate near and far sight. Employees must possess the manual dexterity required to perform computer-related tasks. Employees must be able to read, write, and speak English proficiently and in a professional manner.
Ability Demands:
Ability to provide excellent internal customer service, and have the skills, attentiveness, information retention, tact, and diplomacy necessary in dealing with both members and employees. Ability to understand and follow complex written and oral instructions. Ability to learn and apply applicable Credit Union and federal regulations. Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others. The ability to make sound decisions. This includes making on-the-spot decisions. Ability to express oneself, clearly and concisely, both orally and in writing. Ability to prepare and maintain confidential records and reports. Ability to gather, assemble, correlate, and analyze facts and develop solutions. Ability to analyze statistics and financial data. Ability to assess the needs of multiple members and prioritize requests to ensure that all employees receive the highest quality of service possible. Ability to present a professional and personable personality. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to use a rational and organized approach to completing tasks.
How to Apply:
Interested candidates can apply here or submit resume via email to hr@sentinelfcu.org.