Job Description
Job Summary:
Manage overall operations and is responsible for the safe, efficient, and successful management of labor, productivity, production quality, and safety measures as established for Production departments on all shifts. Serve as a company representative. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Job Requirements
Supervisory Responsibilities:
Direct Reports: 3-6 employees
Indirect Reports: 75-100
Effectively leading team to meet business goals
Creating and managing team schedules
Managing workflow of the department and delegating tasks
Training of team members to ensure job duties are performed efficiently and effectively
Setting goals for workers and ensuring compliance with the company goals and objectives
Evaluating performance and providing feedback on an ongoing basis
Resolving employee issues and disputes
Prepare and enforce corrective actions
Maintain plant standards to ensure BRC and cGMP requirements are met
Enforcing compliance with company policies
Duties/Responsibilities:
Maintain a safe, injury/accident-free workplace and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
Accomplish operations and organization mission by contributing operations information and recommendations to strategic plans and reviews; prepare and complete action plans
Implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures
Analyze and improve organizational process and workflow; implement changes
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Interview, assign, schedule, monitor, coach, counsel, appraise, review job contributions and discipline employees
Forecast staffing requirements based on scheduled jobs and manage staff levels and hours to meet or exceed operations labor budget expectations
Communicate operating policies and/or issues job expectations to production employees
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems, non-conformities and complaints
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
Manage relationships with key personnel
Identify process improvement opportunities and implement necessary changes to positively impact production
Participate in safety committee and support all safety initiatives
Participate and support all local, state and federal inspections
Participate in customer and third-party audits as required
Participate in job cost meetings and identify necessary corrective actions
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Required Skills/Abilities:
Strong analytical and problem-solving skills
Highly skilled in people management and conflict resolution
Excellent communication and interpersonal skills
Detail oriented and highly organized
Skilled in time management and prioritization
Excellent critical thinking skills
Ability to make independent decisions
Proficient in Microsoft Office Applications and other systems as required
Education and Experience:
Bachelor’s degree in engineering, business administration or related field.
Minimum 5-10 years print industry experience.
Minimum 5 years’ experience in supervising employees
Gravure and UV Flexo experience preferred
Physical Requirements:
Regularly use hands to finger, handle, or feel; reach with hands and arms.
Regularly communicate in some manner either by speech/ hearing or through written communication.
Frequently required to stand, walk and sit.
Excellent visual discrimination for defect identification.
Occasionally lift and/or move up to 50 pounds.
Occasionally climb and balance; stoop, kneel, crouch or crawl.