Job Description
Join one of the fastest growing companies in America, recently recognized as an Inc. 5000 award-winning company with more than 400 percent growth over the past three years. Silencer Central is passionate about the compliance, knowledge and community education in firearm sound suppression and making silencer buying simple since 2005. Apply today!
Classification: Full time; Exempt
Shift: Monday–Friday; core hours 8:30am-5:00pm
Location: On-site
Job Summary:
At Silencer Central, we believe that Customers + Integrity = Winning. The Supervisor of Operations will oversee activities related to the daily functions of the Operations Admin team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Supervisor of Operations will implement training, quality assurance initiatives, and coaching strategies.
Job Responsibilities & Essential Functions:
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Proactive communications to keep the staff continuously informed, as well as management aware of successes and challenges
- Supervise and train direct report employees, including in-office staff and remote trade show employees
- Manage onboarding and training of new in-office and remote trade show staff members
- Coaches and develops direct report employees' skill set and knowledge
- Leverage technology and implement processes to increase efficiencies and reduce costs
- Monitor and report KPIs and metrics
- Manage quality and productivity standards
- Learn and understand the regulatory guidelines of the industry
- Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers
- Travel to trade show events to provide on-site management, training and support for remote trade show staff
- Other duties as required to support department operations
Job Requirements & Qualifications:
- Bachelor's Degree required
- Master’s Degree preferred
- 3-5 years of supervisory experience required
- Experience working with a deeply integrated CRM
- Proficient with Microsoft Office and a basic understanding of the programming logic required to create automation within a CRM
- Up to 25% travel
- Excellent attention to detail
- Excellent interpersonal and communication skills
- Ability to manage multiple projects with strict deadlines in a fast-paced environment
- Ability to work independently to achieve goals and targets
- Ability to organize and prioritize work
- Ability to work in a team environment to achieve team, departmental, and corporate goals
COMPENSATION AND BENEFITS:
Salary: $47,000.00 - $70,000.00 DOE. Silencer Central offers a competitive total compensation package that includes:
- Unlimited PTO
- Bonus Incentive
- Company Paid Holidays
- Health insurance: Copayment Plus Plan or High Deductible Health Plan
- Dental insurance
- Vision insurance
- LTD and STD insurance
- Company Paid Life Insurance
- EAP
- Colonial Life
- 401(k) with company match
- Employee Discount Program
- Free snacks and drinks
Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success!