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Part Time Dispatch/Customer Service Supervisor

UPS of South Dakota

Mitchell, SD

Posted/Updated: Today

Job Description

Job description

Hours: 25 hours a week, Monday through Friday, 2:00 AM to 7:00 AM (hours can vary depending on volume flow)

Work Environment: Fast-paced operations environment in which the ideal candidate will be able to take and respond to phone calls as well as manage computer programs and systems. Part-time management employees are generally expected to work 5 hours per day and are paid weekly.

Responsibilities:

  • Verifies system downloads.
  • Identifies various service failures and exceptions.
  • Prints and distributes multiple daily reports.
  • Makes necessary report updates and communicates changes to PDS.
  • Utilizes mapping tools.
  • Plots previous data and compares actual dispatch to planned dispatch.
  • Maintains a loop analysis to ensure periodic analysis of all loops.
  • Utilizes available reports and systems.
  • Completes monthly dispatch audit.

Qualifications:

  • Dispatch Planning System (DPS) and UDC knowledge - Preferred
  • Experience using Microsoft Office products or equivalent software
  • Customer-focused with strong planning and organization skills
  • Familiar with package flow technologies - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS of South Dakota
2535 Edward Babe Gomez Avenue
Omaha, NE 68107