Patient Access Specialist

Job Description

* Office Setting - Customer Support - Scheduling *
* Monday-Friday * 8am-5pm *

Do you have excellent organization & customer service skills and want to promote the mission at LifeScape, which is “Empowering people to live their best lives”! Here is an opportunity for you! The Patient Access Specialist at LifeScape serves as the primary contact for all patients requesting services within our Outpatient Rehabilitation – Rise Custom Solutions, in Sioux Falls. Now is your time to make a switch and start your new career today!

The following are some of the exciting, yet challenging tasks our Patient Access Specialists may complete at work:

• Respond to telephone requests for services and inquiries, and communicate with assigned staff to facilitate requested services
• Obtain necessary paperwork upon patient arrival and assure completion of all necessary forms
• Schedule appointments (evaluations and recurring treatments) for outpatient services, including but not limited to:
  • Occupational therapy
  • Physical therapy
  • Speech-language pathology
  • Behavior therapy
  • Clinical psychology
  • Orthotics
  • Prosthetics
• Modify appointments for patients/families as requested
• Perform related duties to include:
  • Greeting patients and family members
  • Checking in
  • Reviewing schedules
  • Making charts
  • Entering information into the database
  • Maintaining or updates information as needed in the EMR
• Consult with providers, nurses, supervisors, and other appropriate resources to resolve complex patient needs or scheduling issues
• Provide support to billing staff as needed 

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program

Why Work for Us?

We are Driven by our Mission

Empowering people to live their best life.

We Have a Vision for our Future

LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation and training of technology-based solutions to improve the lives of people we support.

We Lead with Shared Values

Integrity - Compassion - Respect - Safety & Wellbeing - Fiscal Responsibility - Excellence - Accountability

Job Requirements

High School diploma/GED is required.
Any prior admissions experience is preferred.
Any prior experience working with individuals with disabilities or other chronic health conditions is also preferred.




Note: Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principle job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

LifeScape is an Affirmative Action & Equal Opportunity Employer of females, minorities, individuals with disabilities and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.