Policy Strategy Manager

Job Description

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 30696
Agency: Department of Social Services / Division of Child Support
Location:Pierre, SDSalary: $64,101.60-$80,000.00 Annual Salary, depending on qualifications
Pay Grade: K
Closing Date: 03.18.2025

This is a Full-Time position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/ .

Office Environment: 8:00 a.m. to 5:00 p.m. Monday through Friday.

Why the Department of Social Services?
At the Department of Social Services (DSS), family is everything. It's the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota's Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And, we believe in collaborative communications, teamwork, partnerships and trust for essential family services. Sound intriguing?

Who we want:

• a highly motivated and experienced person with a passion for serving the public and displays a high level of effort and commitment towards completing assignments and goals;
• a compassionate individual who listens attentively to others and clearly conveys information and ideas;
• a dependable and organized individual who effectively plans and organizes work activities;
• a person who is dedicated and who will represent the Department of Social Services with integrity and enthusiasm;
• an individual who works cooperatively with others and promotes a friendly work climate in order to achieve shared goals.

What you will do:
The Division of Child Support (DCS) is seeking a Policy Strategy Manager to join our team. This highly dynamic position is responsible for managing and coordinating policy analysis, regulation tracking, and compliance for the division. If you have a strong background in policy development, data analysis, and child support services, this is an excellent opportunity to contribute to the improvement of child support program.

This position will play a key leadership role in analyzing and evaluating program data, ensuring compliance with state and federal regulations, and providing leadership and guidance to the DCS team. The primary duties include:

• Policy Monitoring & Analysis: Track and analyze federal and state regulations and legislation to determine the impact on the child support program. Provide detailed analysis and recommendations to DCS leadership for necessary program or procedural changes. Develop, revise, and ensure compliance of the Division's policies, procedures, State Plan, and operational documents with federal and state regulations.
• Statistical Management: Oversee performance goal development, monitoring, and reporting to support DCS program operations. Compile and analyze data for program improvement and to ensure cost effectiveness.
• State Case Registry & Modification Unit Oversight: Supervise, train, and support a team of child support professionals, fostering a collaborative and efficient work environment. Provide direction on case registry data, modifications, and paternity establishment programs.
• Contract & Budget Management: Prepare and oversee contracts with external vendors and assist in managing budget data related to those contracts.
• Program Compliance & Reviews: Lead compliance reviews, including Self-Assessment Reviews, to ensure adherence to child support procedures. Develop corrective action plans as necessary.
• Collaboration & Advocacy: Provide expert technical assistance to DCS staff, other agencies, and the public on program policy. Design and deliver training sessions for staff and external partners. Work with state agencies, federal offices, and private sector stakeholders to maintain effective communication and ensure proper implementation of programs.

The ideal candidate will have at least five years of experience in policy development, data and legal analysis, and management within the public sector or social services industry including:

• knowledge of child support practices, laws, and regulations;
• proven ability to lead policy and procedure development;
• excellent analytical, problem-solving, and organizational skills;
• ability to lead and motivate a team while fostering a positive and productive work environment;
• exceptional attention to detail and accuracy;
• strong communication and interpersonal skills, with the ability to work effectively with internal teams, external partners, and customers;
• supervisory experience is a plus.

As a Department of Social Services employee, you will have a chance to experience:

• Creativity - We are always looking for innovative ideas to help us achieve improved outcomes.
• Making a difference - You will have an opportunity to make a difference in the lives of fellow South Dakotans.
• Professional development - We provide valuable trainings to ensure staff is well-trained, competent, accountable and empowered and will assist you in reaching your career goals.
• Teamwork - In a team-oriented approach, you will have the ability to work cooperatively with others in a friendly work environment to achieve shared goals.

Equally important will be a strong work ethic and the comprehension of critical thinking and problem-solving techniques. If you believe in strengthening and supporting strong families and investing in South Dakota's future, you may have found the dream job you've been waiting for!

Additional Requirements: To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=19F
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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