Job Description
Job ID: 30862
Agency: Department of Revenue - Division of Motor Vehicles
Location: Sioux Falls, SD
Salary: $23.82 per hour
Pay Grade: GH
Closing Date: Open until filled
This is a Full-Time 40 Hours Weekly position with the Department of Revenue. For more information on the Department of Revenue, please visit https://dor.sd.gov/ .
Why the Department of Revenue: At the Department of Revenue (DOR), culture is everything. It's at the heart of what we do for our employees, community, and our customers - the citizens of South Dakota. Our work is driven with a vision to create an open and collaborative environment that provides professional customer service, contributes to a favorable economic climate, and is accountable to the citizens of South Dakota. Sound like a good fit? As a Department of Revenue employee, here's what you'll experience -
- Innovation - We are always looking for new ways to push forward and evolve.
- Professional growth - We provide new challenges for you to tackle and valuable trainings.
- Career development - Investing in our employees' development starts with our onboarding, mentoring, and leadership programs.
- Fit - Get to do what you do best every day.
- Collaboration - Enjoy the ability to work with all divisions within the department as a member of the DOR team.
- Community Involvement - Opportunities to support local organizations exist throughout the year.
Who we want: - Does the idea of a dynamic work environment where each day brings new challenges excite you?
- When faced with problems, do you remain calm and think swiftly to find effective solutions?
- Are you passionate about serving others and delivering exceptional service to the department's customers, leadership, and fellow employees?
What you will do: The Revenue Dealer Agent is responsible for the regulation and enforcement of motor vehicle laws related to dealer licensing in South Dakota. The Dealer Agent will ensue the sale of motor vehicles are in compliance with the state and federal laws, verify record keeping is in accordance with state laws, and will investigate and resolve vehicle related complaints. Dealer Agents assist taxpayers, dealers, financial institutions, law enforcement, and other governmental agencies with dealer licensing questions, title and registration, and motor vehicle excise tax. This position will train new and existing dealers on laws, procedures, the dealer computer system, and assist the public with questions related to motor vehicle regulations. The agent will be part of a five-member team each covering a territory in the state. This position is based out of the Sioux Falls Department of Revenue office.
What you need: The ideal candidate will have or be able to: - knowledge of vehicle dealer operations;
- experience with title and registrations;
- motor vehicle taxation;
- write professional correspondence and reports;
- great customer service;
- communicate information on laws, policies, and procedures;
- have great public speaking skills;
- conduct thorough investigation and make sound recommendations based on the information gathered;
- use good judgement and logical decision making;
- work with all types of people and personalities;
- work independently and remain flexible to meet agency needs;
- travel often within the State of South Dakota (a valid driver's license is required);
- manage conflict and deal tactfully with difficult situations;
- enjoy speaking in front of large and small groups for training purposes;
- gather facts, analyze, and make decisions;
- independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties;
- exercise delegated authority to act and to recognize when it is appropriate to seek assistance;
- organize work, set priorities, and follow-up with minimal direction; and
- use a variety of computer software systems including teams, word, and excel.
If you enjoy working with vehicles and the automotive industry, then this job is for you! This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=1C4
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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