Job Description
Come join us for the summer at the Great Plains Zoo as a Seasonal Attractions Team Member! This position assists in achieving the Zoo's mission by engaging our guests in various attractions and interactive animal exhibits. You will be creating memorable experiences for our guests while monitoring and interpreting our interactive Farm and providing an outstanding and safe experience on our Savanna Express Train Ride and Sanford Carousel.
Primary responsibilities include, but are not limited to:
- Loading, unloading, and driving the Savanna Express Train Ride while providing a safe and engaging experience.
- Safely operating the Sanford Carousel while providing an engaging and entertaining experience.
- Engaging and supervising guests in the Farm.
- Use hand-held scanners and counters to accurately count and record attendance numbers (cash handling is not required).
- Maintaining appropriate supervision and safety at all attractions locations.
- Providing outstanding guest service.
- Answering guest questions and providing directions as needed.
- Communicating professionally and positively with guests, staff, volunteers and others.
Time Commitment
Attractions locations are open weekends in April, May, and September, and daily (including weekends) Memorial Day through Labor Day. Attractions locations hours vary, but are generally open during zoo hours (9 am – 5 pm). Team Members may occasionally be asked to work evening events when needed. Seasonal Attractions Team Members will be scheduled for shifts from 3 hours to 8 hours, depending on scheduling needs. Seasonal Attractions Team Members must commit to a three-hour training session on a weekend or evening in April or May and must be available for at least 2 shifts per week and at least 6 weeks during the main season.
Qualifications include, but are not limited to:
- Must be at least 16 years of age. (Must be at least 18 to operate the train.)
- Must be willing and able to work the schedule listed above.
- Previous experience in a customer service role is preferred.
- The ability to work well alone and as part of a team.
- Maturity, sound judgment, and good decision-making skills.
- Must be able to work outdoors in all weather conditions, be able to lift 25 lbs., and be able to stand for long periods of time. Must be able to see clearly and in detail at a distance of at least 6 feet.
- Must successfully pass a criminal background check.
- Must have a valid driver’s license to operate the train.
We are hiring to fill a set number of hours for this position. The number of individuals hired will be determined by availability and desired number of hours and/or shifts per week.