Systems Administrator - 1.0 FTE at Information & Technology Services

Job Description

We want YOU here!

REQUIREMENTS

EDUCATION LEVEL & EXPERIENCE REQUIRED:

Associate's degree in systems administration, computer science, or a related field plus three years of experience in IT support or system administration. Industry certifications (preferred): Teams Administrator Association, CompTIA Network+, CompTIA Security+, or other relevant certifications.

PHYSICAL REQUIREMENTS:

Ability to lift and move equipment up to 40 pounds. Repetitive motions with wrists, hands, and fingers frequently required, as well as keyboarding, lifting, standing, and grasping. Requires hand-eye and mind-eye coordination, hearing, walking, and driving.

OTHER REQUIREMENTS:

Valid South Dakota Driver's License.

ESSENTIAL FUNCTIONS & DUTIES

1. Administers and maintains the district's VoIP system, including account provisioning, troubleshooting, and coordinating with vendors as needed.
2. Provides Tier II technical support for escalated IT issues, working closely with the Systems Engineer, Data Center Engineer, and Network Engineers for advanced troubleshooting.
3. Manages user accounts, access controls, and group policies within Active Directory and Microsoft 365.
4. Assists in the deployment and maintenance of software applications across district devices.
5. Supports mobile device management (MDM) for iPads and Chromebooks, including enrollment, application distribution, and policy enforcement.
6. Assists the Systems Engineer with endpoint security by applying patches, monitoring antivirus systems, and managing security policies.
7. Assists in maintaining accurate documentation of systems, processes, and troubleshooting procedures.
8. Supports district-wide technology initiatives, including deployments, migrations, and IT-related projects as assigned.
9. Ensures readiness for online assessments by verifying device functionality and resolving technical issues.
10. Performs other duties as assigned by the Network Infrastructure Manager.

KNOWLEDGE, SKILLS, & ABILITIES

1. Familiarity with VoIP administration and troubleshooting.
2. Experience with Windows, macOS, ChromeOS, and iOS device management.
3. Knowledge of software deployment methods, imaging tools, and mobile device management (MDM) solutions.
4. Understanding of Active Directory, Microsoft 365 administration, and group policy management.
5. Basic networking knowledge and wireless connectivity troubleshooting.
6. Strong problem-solving skills with the ability to diagnose and resolve system and application issues efficiently.
7. Excellent communication skills to provide support and training to end-users.
8. Ability to work independently while collaborating effectively with IT staff and stakeholders.

PAY INFORMATION

Starting at , $69,215.20 to $80,552.65 based on experience.

View the complete salary schedule here: 2024-2025 12 Month EMPC Salary Schedule

Pay Day: Last working day of each month.

HOURS & FTE

Monday through Friday, 8:00 am to 5:00 pm with a one hour paid lunch

1.0 FTE, 40 hours per week, 12 months

CALENDAR
2024-2025 12 Month EMPC Calendar

2025-2026 calendar coming soon!

BENEFIT INFORMATION
Benefits (only for positions 20 hours per week or more)

CURRENT DISTRICT EMPLOYEES

All current District employees interested in applying must complete an application.

Post-Offer Criminal Background Check Required
Relay Services for Deaf or Hard of Hearing: Dial 711, then the desired number

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