Job Description
Job Title: System/Network Administrator
Reports To: VP of IT and Cust. Support
Department: Information Systems
Brand/Location: Midstates Printing
FLSA Status: Exempt
FLSA Job Class: Executive
EEOC Job Class: First-Mid-Level Managers
Date: 03/12/2025
Company Purpose/Cause/Passion
Creating positive long term relationships with our customers and our employees.
Core Values
Commitment, Can-Do Attitude and Customer Focus
Our Niche
Custom printing, direct mail and fulfillment.
Summary
The key objectives of the position are to perform technical and administrative duties that ensure operations, integrity, security, and development of all systems/software technologies supporting the company organizational functions. The role includes but not limited to planning, analysis, and design, as well as, automation, installations, upgrades, patches, configurations, integrations, and user support.
Job Requirements
Essential Duties and Responsibilities
Operations
1. Lead configuration of the systems/software to ensure optimum performance and maximum use of the features and functions that are in sync with the purpose of the software and needs of the business and users.
2. Manage ongoing functionality of the systems/software. This includes maintenance of user access, licensing, patches, and integrations.
3. Provide technical support, training, and technical documentation to users for both routine tasks and troubleshooting issues.
4. Assist in the development of a fully integrated system and continuously strive to develop the network and improve performance.
Integrity
1. Ensure upgrade needs are monitored and their status and completion is communicated. This includes an annually updated 5-year systems/software plan.
2. Ensure systems/software activity is monitored and tuned for optimum performance.
3. Ensure disaster recovery testing for systems/software is completed accurately and timely; lead implementation of disaster recovery plan.
Security
1. Document and keep current user statuses, permissions, and usage. Manage systems/software resources, inventory, and allocations.
2. Develop and direct an ongoing data security protocol that protects access to the data, as well as manage storage and scheduled data purges.
3. Perform and complete scheduled systems security management tasks.
Development
1. Apply systems/software design methods to include conceptual, functional, and physical designs that meet the business’ current and future strategic needs.
2. Monitor capacity and utilization of the systems/software to ensure that demand and use is efficient but adequate.
3. Stay current on the latest industry technologies, trends, and strategies and make recommendations for increased infrastructure and systems/software performance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are a representation of the knowledge, skill and/or ability required.
• A good understanding of project management, daily task prioritization, and providing organizational support that is aligned with the needs of the business.
• Excellent knowledge of computer hardware and software technology.
• Extensive knowledge of the Internet/E-Mail/Networks.
• Excellent problem solving skills.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Overall understanding of printing and related processes.
• Must be flexible.
• Must be able to work well with a diverse group of people and individuals.
• Must be able to effectively follow through.
• Must be able to carry out multi-task projects simultaneously.
• Regular and consistent attendance.
Education and/or Experience
Bachelor’s degree in Computer Science or related field; or 3-5 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to apply basic math concepts (add, subtract, multiply, and divide). Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical and Working Conditions
The job is performed in a manufacturing facility with exposure to large equipment, noise, and materials related to the printing process. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of the job.
• Ability to sit and/or stand for extended periods of time.
• Ability to occasionally bend, stoop or kneel.
• Ability to use hands and arms to type, reach, handle or feel.
• Ability to regularly lift/move up to 10 pounds and frequently lift/move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions